In-Home Care Services in Norristown, PA - Assisting Hands.
Home Health Agency • Norristown, PA
Ratings by platform
- Yelp: 4.2/5 stars (national brand average) (118 total reviews (nationally))
- Caring.com and Facebook (Assisting Hands Collegeville): Varies by specific location/listing (31 reviews (Caring.com); 3 reviews (Facebook))
What patients say
Patients praise
- Professional, accommodating, and flexible service
- Compassionate and attentive caregiving staff
- Effective assistance with activities of daily living (ADLs)
- Strong family-oriented team environment
Common complaints
- Inconsistency in caregiver quality
- Caregiver reliability issues, including missed shifts
- Challenges with management and communication
- Concerns over language barriers impacting care
In patients' words
"The nurse at the doctor's office made a point of telling me how wonderful my mom's companion was. She said the companion was very attentive to my mom's physical disabilities... and didn't leave her side."
— Assisting Hands Website (Testimonial from C.O.)"Assisting Hands was more like a car dealership experience. They told me what I wanted to hear but was not consistent with supplying quality caregivers."
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