Urgent Care - Norfolk, NE - Faith Regional Health Services
Urgent Care • Norfolk, NE
Ratings by platform
- Birdeye: 2 out of 5 stars (56 reviews)
- Faith Regional Health Services (Provider Specific): 4.3 out of 5 stars (98 reviews)
What patients say
Patients praise
- Some providers noted for being thorough, kind, and listening to concerns
- Convenient, no-appointment-needed service model
- Accessibility of on-site x-ray and lab services
Common complaints
- Perceived dismissiveness or lack of empathy from some providers
- Concerns about bedside manner and feeling unheard during appointments
- Long wait times
- Frustration over perceived lack of thorough care or diagnostic testing
In patients' words
"It felt like she didn't care and really didn't talk to me much. It felt like she had no empathy for what I was going for and she needed to get to the next patient."
— Birdeye review"Care provider was wonderful. Wanted to help get to the root of the problem and even had an xray done. I appreciate not being written off as simply anxious"
— Faith Regional Health Services patient testimonial"The nurse and Jessica were great; however, the wait time to be seen will definitely deter me from recommending your practice or myself returning."
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