Norfolk Psychiatric Associates: Your Mental Health Partner - Norfolk ...
Psychiatry • Norfolk, VA
Ratings by platform
- Birdeye: 2.2 out of 5 stars (73 reviews)
What patients say
Patients praise
- Clinical care from specific providers is frequently noted as exceptional, compassionate, and professional
- Long-term satisfaction with specific doctors for ongoing medication management
Common complaints
- Unprofessional, dismissive, or hostile office staff and front desk management
- Difficulties with scheduling appointments and poor communication regarding cancellations or changes in service delivery (e.g., virtual vs. in-person)
- Concerns regarding billing and management operations impacting the overall experience
- Reports of a toxic work environment and poor management from employee reviews
In patients' words
"Every time I call, I reach the same staff member who consistently displays an unprofessional and dismissive attitude. It frequently feels as though our inquiries are an inconvenience to her."
— Birdeye Review"I have been a patient at this practice for over 2.5 years, and while the clinical care I received from my provider... was consistently exceptional, my experience with the office itself has been deeply disappointing."
— Birdeye Review"I have been going to this practice for 17 years. My doctor... has been faithfully helping maintaining my medication for this time."
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