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Primary Care - EVMS Medical Group

Primary CareNorfolk, VA

★★★☆☆2.7/5131 reviews across 2 platforms

Ratings by platform

  • Birdeye (for EVMS Ghent Family Medicine): 2.8 out of 5 stars (62 reviews) (62 reviews)
  • Birdeye (for EVMS Strelitz Diabetes Center): 2.7 out of 5 stars (69 reviews) (69 reviews)

What patients say

Patients praise

  • Some individual doctors are described as caring, informative, or excellent
  • Appreciation for medical staff when interactions are positive

Common complaints

  • Difficulty scheduling appointments and long wait times on the phone
  • Poor communication regarding referrals and prescription refills
  • Perceived unprofessionalism or rudeness of front-desk and office staff
  • Long wait times to be seen for scheduled appointments
  • Inconsistent level of care and concerns about medication management errors

In patients' words

"The unprofessionalism from the office staff is beyond belief. If I could give no stars I would."

LocalityBiz review of EVMS Ghent Family Medicine

"Spending nearly 2 to sometimes as long as 3 hours waiting, even when arriving on time for a visit, particularly in the afternoon."

LocalityBiz review of EVMS Department of Internal Medicine

"Dr. David Lieb is the most caring and informative endocrinologist i'v ever met. he is interested in you and your case..."

Yelp review of EVMS Medical Group

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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