Norfolk Oral Surgery & Implant Center | James E. Krochmal, D.D.S.
Plastic and Oral Maxillofacial Surgery • Norfolk, VA
Ratings by platform
- Various aggregator sites (RateMDs, US News): 4.1/5 (15 (US News))
What patients say
Patients praise
- Competent and knowledgeable surgical care
- Friendly and professional staff interactions (by many patients)
- Clear communication about procedures
- Efficient and timely appointment scheduling
- Patients felt comfortable and well-cared for during procedures
Common complaints
- Complaints regarding administrative staff and customer service professionalism
- Reports of poor communication or unprofessional behavior by staff members
In patients' words
"Dr. Krochmal is a wonderful oral surgeon. He took the time to explain the process and answered all my questions... The entire staff was professional and personable."
— Patient Review (LocalityBiz)"The doctor is amazing the receptionist Wendy is terrible. Constantly cut me off and couldn't even acknowledge how she cut me off."
— Patient Review (LocalityBiz)"Strange to say about an oral surgery experience, but it was really, really good. Competent, compassionate, congenial."
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