Neurosciences & Neurosurgery | Faith Health | Norfolk, NE
Neurosurgery • Norfolk, NE
Ratings by platform
- U.S. News & World Report: 4/5 (Patient Experience Score) (Not specified (U.S. News))
- Birdeye (Urgent Care): 2/5 (56)
- MedicalRecords.com: 2.7/5 (26)
- Trustburn: 2.5/5 (32)
What patients say
Patients praise
- High patient recommendation rate for the hospital overall (approx. 90%)
- Specific praise for individual physicians, particularly in neurosurgery, for expertise and skill
- Positive feedback on the caring nature of some nursing staff and the cleanliness of facilities
- Effective long-term treatment for complex neurological conditions reported by some patients
Common complaints
- Billing and insurance issues, including unexpected charges and collection agency disputes
- Reports of dismissive or rude behavior by some staff members and physicians
- Concerns regarding the thoroughness of medical examinations and diagnoses in some cases
- Long wait times and lack of communication from front-desk staff
In patients' words
"Dr. Durward is a highly skilled Neurosurgeon who provides honest and easily understood recommendations. He will not recommend surgery for a condition unless it will provide the best outcome for a patient."
— Patient testimonial via CNOS"The emergency room Doctor and Nurse were so gentle and understanding. My health insurance paid most of the bill and these wonderful people let me pay my part monthly over six months."
— Patient review on MedicalRecords.com"all the doctor did was tell me I need a primary doctor and she acted like everyone who comes in there for pain is a drug addict for pain pills."
— Patient review on Birdeye regarding Urgent CareMore clinics in Norfolk
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