Surgery - EVMS Medical Group
General Surgery • Norfolk, VA
Ratings by platform
- Birdeye (EVMS Ghent Family Medicine): 2.8/5 (62 reviews)
- Birdeye (Eastern Virginia Medical Center): 4.1/5 (18 reviews)
What patients say
Patients praise
- physicians are often described as caring, informative, and professional
- high satisfaction with surgical outcomes, particularly for complex procedures
- positive feedback regarding the quality of medical staff expertise
Common complaints
- long wait times on the phone to schedule appointments
- long wait times in the office to see physicians
- difficulties with online appointment scheduling portals
- reports of lapses in medication management or prescription follow-ups
In patients' words
"God has blessed some people with tremendous talent, Dr Burke is such a person. She and her team preformed a 11 1/2 hour whipple surgery on me in 8/24. I feel blessed to have had her. Each day my body function is better and I'm stronger most importantly alive!"
— WebMD patient review for Dr. Rachel Burke"The wait time on the phone to make an appointment, even as an existing customer, is over an hour. The wait to see a doctor at an appointment is up to 2 hours. Medication management mistakes are unacceptable. Residents are overworked and cannot provide patients the attention they need."
— Birdeye review for EVMS Ghent Family MedicineMore clinics in Norfolk
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