Gastroenterology - Fountain Point Medical Community
Gastroenterology • Norfolk, NE
Ratings by platform
- Birdeye (Google reviews): 3.9/5 stars (24 reviews)
- Birdeye (Fountain Point Imaging Center): 3.0/5 stars (2 reviews)
- Facebook: 100% recommend (12 reviews)
What patients say
Patients praise
- Fabulous facility and environment
- Excellent and well-trained medical staff
- Compassionate care from some providers
Common complaints
- Issues with billing department and collections notifications
- Concerns regarding timely appointment scheduling
- Perceived lack of attentiveness or communication from some staff members
In patients' words
"Billing department is a joke. They shotgun people to collections without any notice. Will now be going out of town for any needed care."
— Birdeye/Google Review"Fabulous facility and excellent staff! Dr Bertus and staff are A+ people and well trained!"
— Birdeye/Google Review"Good nice place but been here 4 times in the last month or so and they have not kept one appointment on time. They are at minimum at least a half hour late."
— Birdeye/Fountain Point Imaging Center ReviewMore clinics in Norfolk
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