Primary Care Doctors & Physicians in Norfolk, VA - Oak Street Health
Family Medicine • Norfolk, VA
Ratings by platform
- Oak Street Health Official Site: 4.00 out of 5 stars (Not specified (aggregate rating))
- LocateHub: 3.9 out of 5 (28 reviews)
What patients say
Patients praise
- Positive experiences with specific providers, such as Dr. Brian McCarthy
- Focus on personalized, attentive primary care for older adults
- Convenience of having a note-taker during appointments to ensure patient understanding
- Presence of community-focused activities and social events at centers
Common complaints
- Difficulties obtaining referrals for specialists
- Issues with office communication and phone responsiveness
- Reports of being unable to see a doctor directly, relying on other staff instead
- Long wait times for appointments
- Complaints about unprofessional or uncaring service interactions
In patients' words
"Dr McCarthy is amazing in how he translates health care. The staff and Dr ..."
— Oak Street Health - Dr. Brian McCarthy Profile"Users describe negative interactions with service, citing issues such as long wait times for appointments. Very rude, uncaring and unprofessional."
— Trustpilot Review of Oak Street HealthMore clinics in Norfolk
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