Ear Nose & Throat LTD | Serving Norfolk and Chesapeake for 50 ...
ENT (Ear, Nose, and Throat) • Norfolk, VA
Ratings by platform
- Yahoo Local: 2.5 out of 5 stars (10 reviews)
- Healthgrades: 1 out of 5 stars (1 review)
- BusinessYab: Not specified (2 reviews)
What patients say
Patients praise
- Physicians (specifically Dr. Shroyer, Dr. Hood, Dr. Horn, and Dr. Kalafsky) are frequently described as kind, professional, and knowledgeable
- Staff mentioned as caring in some instances (e.g., Felicia)
Common complaints
- Long wait times and scheduling issues
- Rude or unhelpful front desk and administrative staff
- Lack of effective communication regarding follow-ups and procedures
- Difficulty reaching office staff or receiving callbacks
In patients' words
"The office staff is the worst experience I’ve ever seen at a doctors office... Every time we go to the office, the older lady up front is very rude to not only us, but literally everyone the comes in."
— LocalityBiz review"Dr. Hood is amazing. He is a great doctor and treated our son with the utmost care."
— LocalityBiz review"DO NOT USE!!!! The doctor never performed a full exam... I have called the office manager twice to express my concern with no callback. Please save your time and money and head to ANY other practice!"
— Healthgrades review"Once Dr. Kalafsky finally came in, he immediately eased my nerves. He is extremely nice and personable."
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