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[PDF] Nome Primary Care Clinic - Norton Sound Health Corporation
Primary Care • Nome, AK
Ratings by platform
- HospitalsandClinics.net: 4.4/5 (7)
- Vivian Health: 3.6/5 (21)
What patients say
Patients praise
- Clinic recognized as a Patient-Centered Medical Home (PCMH)
- Staff reported as friendly with good patient ratios (in employee-focused reviews)
- Management noted as professional and knowledgeable
Common complaints
- Frustrations regarding reliance on a 24-hour provider care line instead of in-person emergency staffing in rural villages
- Concerns about the adequacy of remote triage for emergency situations
In patients' words
"People shouldn’t have to call out to outside the village seeking help... They need one or two people that can take care of true emergencies."
— The Nome Nugget"The hospital and leadership is amazing"
— Vivian HealthMore clinics in Nome
Primary Care Clinics - Southcentral Foundation
Patients praise: High reported overall customer satisfaction (reportedly 97-98%) · Strong focus on patient-centered care and listening to customer-owners.
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Patients praise: Friendly and professional staff · Effective pain management and relief.
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