Niles, Michigan | Compassionate Therapy - Nora Mental Health
Psychiatry • Niles, MI
Ratings by platform
- Birdeye (aggregating Google reviews): 4.0 out of 5 stars (based on 4 reviews) (4 reviews total (on the specified profile))
What patients say
Patients praise
- Effective therapeutic outcomes and personal growth
- Helpful and supportive individual therapists
- Sense of direction and mental health improvement
Common complaints
- Unprofessional communication (lack of paperwork, text-only contact)
- Billing and payment disputes (unauthorized charges, issues verifying insurance)
- Poor reception and administrative responsiveness
In patients' words
"This whole place seems completely unprofessional. I didn't speak with anyone except through a couple texts before the first appointment... once they had my debit card information they automatically charged for subsequent appointments even though there was no agreement that they could that."
— Google review via Birdeye"Jamie gave me the tools I needed to start loving myself again. I've came so far and I'm so grateful to her for helping me find my light once again."
— Google review via Birdeye"Horrible experience dealing with billing as well as reception when calling in. Despite having insurance and using it recently, the billing department could not verify insurance... Reception hung up on me."
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