Cass Family Clinic – Our Family, Caring For Yours.
Family Medicine • Niles, MI
Ratings by platform
- HelpConnectUsa: 3.6/5 (45)
- Vitals: 2.9/5 (Not specified (Vitals))
What patients say
Patients praise
- Convenient one-stop services (medical, dental, pharmacy in one building)
- Welcoming front desk staff noted by some patients
- Efficient and convenient pharmacy services for some patients
- Generally seen as a community asset providing accessible care
Common complaints
- Long wait times for appointments and prescription refills
- Complaints about staff attitude, including perceived rudeness or lack of empathy
- Concerns regarding communication and the expertise of some healthcare providers
In patients' words
"Great service! The staff are nicer than pie and sweeter than sugar. I also love the fact that all of the clinical fields are in one building..."
— Cass Family Clinic Official Website"The clinic has received mixed reviews from patients, highlighting a welcoming front desk staff but raising concerns about the service attitude of some healthcare providers."
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