MercyOne Newton Physical Medicine & Rehabilitation
Speech Therapy • Newton, IA
Ratings by platform
- Birdeye: 4.1 out of 5 stars (11 reviews)
- Birdeye/Google: 2.7 out of 5 stars (74 reviews (for associated physical therapy services))
- US News & World Report: 3 out of 5 stars (Not explicitly stated (overall patient experience score))
What patients say
Patients praise
- Welcoming and caring staff reported by some patients
- Effective treatment for certain acute conditions
- Appreciation for specific nurses or medical professionals
Common complaints
- Long emergency department wait times
- Perceived unprofessional behavior or lack of staff responsiveness in the emergency department
- Concerns regarding administrative management and communication about care/diagnoses
- Reports of dismissive attitudes from some staff
In patients' words
"Everyone I talked to was super welcoming and caring... I can't recommend them enough."
— Patient review on Birdeye"Went in on 3-25-2023 3 hour wait to see a doctor... I guess it doesn’t matter they didn’t do any thing anyway. Except for waste my time on getting treatment."
— Patient review on LocalityBizMore clinics in Newton
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Patients praise: friendly, welcoming, and helpful staff · short wait times and efficient service.
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Patients praise: Professional and caring staff · Supportive, family-like atmosphere.
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