Iowa Ortho: Home
Orthopaedics • Newton, IA
Ratings by platform
- Birdeye (Iowa Ortho Urgent Injury Clinic): 4.8/5.0 (201 reviews)
- Vitals (Iowa Orthopedic Center): 3.5/5.0 ((General Practice rating))
What patients say
Patients praise
- High regard for surgical expertise and medical outcomes
- Patients feel physicians are thorough, professional, and knowledgeable
- Positive experiences with compassionate bedside manner from specific surgeons
- Efficient care reported by some patients in urgent injury settings
Common complaints
- Difficulty getting through to staff via phone for scheduling appointments
- Frustration with administrative communication and follow-up processes
- Reports of feeling unheard or dismissed by some providers
- Occasional instances of patients being turned away from care
In patients' words
"Patients appreciate Dr. Mark Richard Matthes for his thoroughness, professionalism, and excellent surgical skills... However, some patients reported negative experiences related to communication and follow-up from the office staff, particularly regarding scheduling and receiving timely information."
— Vitals - Dr. Mark R. Matthes"They took great care of me! I would highly recommend Iowa Ortho!"
— Birdeye - Iowa Ortho Urgent Injury ClinicMore clinics in Newton
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