MercyOne Newton Physical Medicine & Rehabilitation
Occupational Therapy • Newton, IA
Ratings by platform
- Birdeye (Physical Medicine & Rehabilitation specific): 4.1/5 stars (11 reviews)
- Healthgrades (MercyOne Newton Medical Center): 59% patient recommendation rate
What patients say
Patients praise
- Positive interactions with nursing and clinical staff characterized as warm and caring
- Appreciation for professional and helpful service in specific departments like the lab or transfusion services
- Reports of improved experiences in the emergency department for some patients
Common complaints
- Long wait times in the emergency department
- Reports of inadequate equipment or inability to address specific urgent health issues
- Concerns regarding staff communication and responsiveness
In patients' words
"From registration desk, to the lab... you were wonderful! And then up to SCU we met Mandy my brother in laws nurse... she was so friendly and outgoing. She made my sister and husband feel so safe, and took wonderful care of him."
— LocalityBiz User Review"Went in on 3-25-2023 3 hour wait to see a doctor. Then was told this is and ER that are not Equipped to see if I had something caught in my throat... Why do they even have this hospital open?"
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