Iowa Neurology & Sleep Clinic: Neurological Care in Iowa
Neuroscience Care • Newton, IA
Ratings by platform
- MercyOne (Dr. Kyle Jorgensen): 4.7 out of 5 (30)
- MercyOne (Dr. John Wright): 4.6 out of 5 (19)
- Burlington Neurology & Sleep Clinic (external aggregate): Mixed/Negative sentiment (individual star ratings provided)
What patients say
Patients praise
- Providers described as kind, attentive, and knowledgeable
- Effective communication and willingness to listen to patient concerns by some providers
- Professional and supportive bedside manner during procedures
Common complaints
- Difficulty with administrative communication, including unanswered calls and messages
- High staff or provider turnover causing inconsistent care
- Reports of feeling rushed during appointments or lack of thorough explanation of results
In patients' words
"My experience with Dr Jorgensen has been great. He is kind and I feel like he truly cares. He listens and isn’t dismissive of patient concerns."
— MercyOne Patient Review"Just felt very rushed and the doctor did not even look at the MRI - we had to remind him"
— MercyOne Patient Review"The staff never returns calls for messages left via voicemail. My provider won't respond to messages regarding paperwork I need filled out for work."
— Burlington Neurology & Sleep Clinic Patient ReviewMore clinics in Newton
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