Urology of Virginia - Innovators in comprehensive urological care
Urology • Newport News, VA
Ratings by platform
- Healthgrades: 1.0 out of 5 stars (2 reviews (Healthgrades))
- Yelp: 1.9 out of 5 stars (104 reviews (Yelp))
- Birdeye (Urology of Virginia - Suffolk): 4.4 out of 5 stars (Google-based) (240 reviews (Birdeye))
What patients say
Patients praise
- High-quality medical expertise and care from physicians
Common complaints
- Difficulty scheduling appointments and long wait times
- Poor communication with office staff and customer service call lines
- Systemic issues with administrative processes (e.g., rescheduling without notification)
In patients' words
"Completely unprofessional, automated calls for appts they make for you without consulting the patient... seeing your cancer diagnosis on your online chart but not being contacted by anyone except for an automated call."
— Healthgrades user review"Extremely lazy people will not follow up on your appointments procedures. Anything that you need any tests that you do you have to follow up and call multiple times before they can be read or examined."
— Birdeye user review for Urology of Virginia (Suffolk location)"Urology of VA is a great practice, all the doctors are great. Ask to see Dr. Langston or Matt Gilbert. Best in the region at managing low T."
— Reddit user comment (r/norfolk)More clinics in Newport News
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