Welcome to Rheumatology
Rheumatology • Newport News, VA
Ratings by platform
- Birdeye/Google Reviews: 3.5/5 (15 reviews (aggregated by Birdeye))
- Vitals (Dr. Omar S. Ahmed): 3.5/5 (2 ratings)
- Healthline FindCare (Dr. Kristi Mizelle): 5.0/5 (2 ratings)
What patients say
Patients praise
- Doctors (e.g., Dr. Omar Ahmed, Dr. Kristi Mizelle) are described as thorough, compassionate, and professional
- Patients appreciate the quality of medical care and treatment planning
- Some experiences report quick check-in processes and efficient office operations
- Responsive communication from providers when reached via the portal
Common complaints
- Difficulty reaching the office via phone or patient portal
- Frustration with administrative and back-office communication
- Reports of staff professionalism issues at the reception desk
- Occasional dissatisfaction regarding appointment management and cancellations
In patients' words
"TPMG Rheumatology’s staff was on point and Dr. Omar Ahmed is amazing! He is very thorough."
— TPMG website patient testimonials"The doctor is fine. The back office is terrible. For example, there is almost no way to communicate with the office. They don't answer the phone. They don't respond to portal messages."
— Birdeye patient reviewMore clinics in Newport News
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