Riverside Endocrinology & Diabetes Newport News
Endocrinology • Newport News, VA
Ratings by platform
- Vitals: 3.2/5 (31 ratings)
- WebMD: 3.5/5 (34 ratings)
- Riverside Health System (Press Ganey): 4.7/5 (343 ratings)
- Riverside Health System (Press Ganey): 4.9/5 (~200 ratings)
What patients say
Patients praise
- High ratings for individual providers on the official hospital platform (often 4.7-4.9 stars)
- Patients reporting providers are knowledgeable, skilled, and helpful
- Appreciation for clear communication of conditions and treatments from some patients
- Staff noted as courteous in some reviews
Common complaints
- Complaints regarding long wait times in the lobby
- Reports of short office visits and limited time spent with patients
- Concerns about billing practices and coding errors
- Some patients perceived a lack of care, kindness, or bedside manner from specific providers
In patients' words
"This provider does not have any bedside manner, he’s doesn’t seem to have any concern about the patient. He wasn’t kind or caring."
— Vitals"My office visits with the doctors were very short, but my wait times in the lobby were very long. The information I received when I asked questions was limited."
— Trustpilot"Dr. Gibson has been our endocrinologist for many years. Both my husband and I have great respect for his skill and overseeing of our health. We have found him to be very helpful, skilled , pleasant and accommodating."
— WebMD"Gibson is an excellent endocrinologist, who works with me to effectively manage my diabetes. Dr. Gibson was understanding and patient with me when I needed time."
— Riverside Health SystemMore clinics in Newport News
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