Riverside Ear, Nose & Throat Physicians & Surgeons - Newport News
Ear, Nose, and Throat (ENT) • Newport News, VA
Ratings by platform
- Riverside Health System / Press Ganey: 4.9/5 stars (Hundreds of ratings for individual providers (e.g., 222-272 ratings))
- HealthyHearing.com: 1/5 stars (1 rating)
What patients say
Patients praise
- High patient satisfaction ratings for individual providers (e.g., FNP staff)
- Verified survey data indicates positive experiences with care quality and service
Common complaints
- Poor customer service and unhelpfulness regarding hearing aid servicing
- Frustration with corporate medicine policies
In patients' words
"The woman told me there was no one there to service my hearing aid. ... Yes this woman really did say essentially too bad and move along. Got the corporate BS …plenty of time to sell them and now won’t live up to servicing them. And too bad for me. I truly detest corporate medicine!!! Deplorable."
— HealthyHearing.com review by melinda b.More clinics in Newport News
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