Gastroenterology South - Newberg - The Oregon Clinic
Digestive Health • Newberg, OR
Ratings by platform
- RateMDs: 4.6/5 (26 reviews)
- Birdeye/Google: 4.3/5 (100 reviews)
What patients say
Patients praise
- Professional, caring, and friendly staff members
- Efficient, calm, and soothing atmosphere in the facility
- Timely appointments and effective use of the patient portal
Common complaints
- Difficulties reaching staff or receiving timely responses to messages
- Billing and insurance claim disputes
- Perceived lack of attentiveness from providers regarding specific symptoms
- Reports of poor communication and customer service experiences
In patients' words
"Have been going to this center for 4 years and love the staff and doctors. Very caring and love the patient portal. You get your results right away and also can message your provider."
— WebMD review"Do not use them! They don't answer there phones, you can't talk to a live person...it has been 2 weeks since my colonoscopy and they have not gotten back to me with update. Horrible customer service!"
— WebMD review"The GI doctor kinda 'blew off' my painful GI condition... I believe he could have been more thoughtful about me and my specific symptoms."
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