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Newark - Nationwide Children's Hospital logo

Newark - Nationwide Children's Hospital

PediatricsNewark, OH

★★★★☆3.9/50 reviews across 1 platforms

Ratings by platform

  • Comparably: 3.9/5 stars (overall product quality) (aggregated customer reviews)
  • U.S. News & World Report: Best Children's Honor Roll (national ranking) (not applicable)

What patients say

Patients praise

  • highly regarded for specialized pediatric care and national rankings in multiple specialties
  • many families report feeling supported, heard, and treated with compassion by staff and providers
  • strong multidisciplinary team approach to complex care
  • patient-centered approach focused on clear communication and family involvement

Common complaints

  • reports of incomplete billing or price information
  • dissatisfaction with staff communication or perceived lack of care
  • specific complaints about lack of detailed explanations regarding clinical findings or imaging results

In patients' words

"Absolutely do NOT recommend this location . Terrible service, and the staff clearly does not care about parents needs."

Better Business Bureau (BBB) customer review

"We could not be more pleased with our experience at Nationwide Children’s, and specifically with the Pancreas and Liver Care Center... the team made us feel comfortable and treated us like family."

Nationwide Children's Hospital Patient Story (Allyson R.)

"The first to take the time to explain to me & answer my questions. Knowledgeable, thorough, & professional! Dr. Mendel really listens."

Healthgrades provider review for Dr. Mendel

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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