Newark, OH Drug & Alcohol Treatment | Inpatient Drug Rehab
Addiction Treatment • Newark, OH
Ratings by platform
- Drugabuse.com (Spencer House): 2.2/5 (4 reviews)
What patients say
Patients praise
- some patients reported positive outcomes and long-term recovery success
- appreciation for compassionate counseling and helpful peer support networks
- valued availability of 12-step programs and connection to community resources
- reports of successful medical stabilization and professional clinical support in some instances
Common complaints
- concerns regarding staff professionalism, de-escalation skills, and condescending behavior
- reports of drug presence, lack of security, and rule inconsistency in residential settings
- allegations of poor communication and feeling unheard or mistreated by staff
- criticism of program structure and training of counselors
- mixed experiences with medication management and perceived profit-over-patient motives
In patients' words
"My treatment at Shepherd Hill had, and continues to have, a profound positive impact on my life. I was able to understand my disease of addiction and obtain the tools and skills necessary to treat it."
— Shepherd Hill Alumni Testimonial"Spencer House is not the best rehab by a long shot but they do at least try to help... One of the biggest problems there is their contradicting of rules... Drugs are also a BIG problem."
— Rehab.com user review (Spencer House)"I expressed I don't feel comfortable talking about my feelings with all the counselors because they are condescending and laugh at you. It's hurtful."
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