
New Rochelle Physical Therapy
Physical Therapy • New Rochelle, NY
Ratings by platform
- Birdeye/Google: 5 out of 5 stars (12 reviews (aggregated))
- Yelp: 3 out of 5 stars (based on 5 reviews) (5 reviews)
What patients say
Patients praise
- High praise for the physical therapists (specifically Alex) for being knowledgeable, kind, and professional
- Effective treatment outcomes for various injuries and surgeries
- Welcoming and motivating atmosphere
- Individualized, one-on-one care in private treatment rooms
Common complaints
- Reports of rude and unprofessional administrative staff/manager
- Difficulties with scheduling appointments and navigating insurance verification via phone
- Occasional complaints regarding incompetence or lack of organization
In patients' words
"To the BEST PT TEAM in the WORLD!! When we came in first we had so much pain that we didn’t want to come back but the Care and Love that was given was so impressive. We just want to say ‘Thank you for your Healing!’"
— New Rochelle Physical Therapy Testimonials Page"The therapist is great, very friendly, warm and kind, however the manager, which is the lady who answers the phone is incredibly rude, is impossible to ask her questions, set up appointments or..."
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