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Neurology - Montefiore New Rochelle

NeurologyNew Rochelle, NY

★★★☆☆2.8/5462 reviews across 3 platforms

Ratings by platform

  • Birdeye (Hospital-wide): 2.6/5 (415 reviews)
  • WebMD (Dr. Stephen Klass): 4.5/5 (32 ratings)
  • US News & World Report (Dr. Sheldon M. Wasserman): 4/5 (15 reviews)

What patients say

Patients praise

  • Individual neurologists are often rated highly (e.g., 4/5 or 4.5/5 ratings)
  • Patients often report feeling their questions are answered and conditions explained well by specific providers
  • High institutional ranking for Montefiore Einstein Neurology overall

Common complaints

  • Reports of dismissive staff or doctors
  • Concerns regarding hospital cleanliness, wait times, and quality of nursing care at the hospital facility level

In patients' words

"Dr Stephen Klass has continuously goes above and beyond for me as a patient. I've been going to him for many years. He is very knowledgeable as a neurologist. I feel very fortunate to have him as my Doctor. His office staff are great."

WebMD (Dr. Stephen Klass review)

"The care is terrible, and the facility is filthy... Very loud, and lazy nasty nurses that roll there e..."

Birdeye (Montefiore New Rochelle Hospital review)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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