New Rochelle Health Center | Montefiore Medical Group | Patient Care
Internal Medicine • New Rochelle, NY
Ratings by platform
- Birdeye: 2.6 out of 5 stars (415 reviews)
- WebMD: N/A (1 review)
What patients say
Patients praise
- quick service in some instances
- attentive and professional doctor interactions noted by some patients
- care team described as friendly in specific cases
Common complaints
- reports of unprofessional or rude staff behavior
- complaints regarding facility cleanliness
- long wait times for care and nurse attention
- perceived lack of effective communication from nursing staff
In patients' words
"The ABSOLUTE worst hospital I have ever been. ... The care is terrible, and the facility is filthy. Dad stayed here for 18 days when he needed emergency surgery."
— Birdeye user review"It's the wild-west in your halls. Your doctors and managers and supervisors are pathetic and your nurses are the most ghetto, lazy, rude and disrespectful ..."
— Yelp user review"Very quick service. Received immediate attention after being registered. Then Dr Gerardi to ask questions about urinary tract functions, listening attentively."
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