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West Derm Center | Dermatologists located in White Plains, New ...
Dermatology • New Rochelle, NY
Ratings by platform
- Yelp (Aggregate): 1.8/5 (34 reviews)
- Practice Website (Testimonials): 4.86/5 (81 reviews)
- Tebra: 4.9/5 (56 reviews)
What patients say
Patients praise
- Knowledgeable and empathetic medical providers
- Effective medical diagnosis and treatment plans
- Positive patient outcomes for specific conditions like eczema and psoriasis
- Comprehensive dermatological and aesthetic services
- Multilingual and inclusive staff
Common complaints
- Long wait times and scheduling issues
- Rude or unprofessional front desk staff
- Billing and administrative errors
- Concerns regarding office cleanliness and facilities
- Perception of impersonal care
In patients' words
"Singularly the absolute worst medical office I have ever encountered. ... Fifteen minutes after my appointment time I inquired how much longer it would be ... I was told 20 minutes and that I should know, '...just because I have an appointment time, that doesn't mean anything.'"
— LocalityBiz User Review"the front desk is incredibly rude. i called to cancel an appointment that I had made by mistake and explained I didn't have childcare. They put me on hold, and a different woman got on the phone to bitch me out"
— West Derm Center Testimonial"Dr Emmanuel is very kind, patient and knowledgeable of the things that he saw that my son had on his skin because my son has eczema and also my son is autistic. I loved how he worked with him."
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