The Urgent Care | Westbank, New Orleans, LaPlace
Urgent Care • New Orleans, LA
Ratings by platform
- Company Official Website (Gretna location): 4.7/5 (based on 1272 reviews) (1272)
- Unilocal: Not explicitly aggregated, but includes negative feedback experiences (12)
What patients say
Patients praise
- Attentive, caring, and professional medical staff and nurses
- Clean and welcoming facility environment
- Efficient treatment and correct diagnosis for many patients
- Convenient, often quick turnaround times outside of busy periods
Common complaints
- Long wait times during busy periods or scheduled appointments
- Inconsistent service, including perceived lack of continuity of care or unread patient records
- Reports of staff attitude issues at the front desk
- Occasional complaints regarding administrative processes or difficulty managing severe illnesses
In patients' words
"The staff at the urgent care in LaPlace was amazing from start to finish. Everyone was attentive, kind and delightful."
— ScoreDoc review for LaPlace location"My recommendation would be to not come here if you actually have anything «URGENT» that needs to be seen by a doctor. If you are okay with waiting 3 hours on a Saturday afternoon... this may be a good option for you."
— Unilocal review for Westbank location"This spot gives appointment times, purports to adhere to them, but then seems to lack any mechanism for seeing patients within a reasonable amount of time of scheduled appointment."
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