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ENT Care & Specialist Services - LCMC Health New Orleans

Otolaryngology (ENT)New Orleans, LA

★★★★★4.9/51,254 reviews across 4 platforms

Ratings by platform

  • Birdeye (East Jefferson Ear Nose & Throat Clinic): 4.9 out of 5 stars (1,227 reviews)
  • WebMD (Dr. Thomas Irwin): 5.0 out of 5 stars (15 ratings)
  • Vitals (Dr. Paul L. Friedlander): 3.8 out of 5 stars (12 ratings)
  • Vitals (Dr. Bridget A. Boudreaux): 3.9 out of 5 stars

What patients say

Patients praise

  • Doctors described as compassionate, professional, and knowledgeable
  • Strong bedside manner reported by many patients
  • Staff generally viewed as pleasant and helpful
  • Effective treatment outcomes for surgeries and chronic conditions

Common complaints

  • Long wait times for appointments and in the waiting room
  • Billing and insurance communication issues
  • Lack of follow-up after visits
  • Perception of being rushed during appointments

In patients' words

"We absolutely love Dr.Gremillion ! He treats his patients like they are his own! My boy has had two surgeries with him and both times he followed up personally to make sure he was ok!"

Birdeye user review for East Jefferson Ear Nose & Throat Clinic

"She's in, she's out--but she gets the job done. I DO wish she could slow down a minute, it makes me feel rushed."

Vitals user review for Dr. Bridget A. Boudreaux

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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