CheckPoint Urgent Care | Convenient Urgent Care in Louisiana
Urgent Care • New Iberia, LA
Ratings by platform
- Birdeye: 3.2/5 stars (70 reviews (aggregated))
- Facebook: 86% recommend (33 reviews)
What patients say
Patients praise
- Efficient service and short wait times for some patients
- Friendly and caring staff interactions in positive experiences
- Clean facility environment
- Accessibility for quick, minor medical needs
Common complaints
- Reports of rude or unprofessional staff behavior
- Complaints regarding excessive wait times
- Issues with insurance acceptance and billing transparency
- Concerns about medical competency, thoroughness of exams, and treatment quality
- Discrepancies between advertised and actual operating hours
In patients' words
"Wait times are excessive. Front desk is unprofessional... Most of their doctors are really nurse practitioners and can't..."
— Birdeye review"Many reviews highlight the attentive and caring nature of the staff, with patients feeling well cared for and quickly helped..."
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