Kyle - Iberia Medical Center
Orthopedics • New Iberia, LA
Ratings by platform
- Birdeye: 4.1/5 (84 reviews (North Campus))
- Birdeye: N/A (168 reviews (Main Campus))
What patients say
Patients praise
- Helpful and professional rehab staff
- Patient-centered emergency room experiences for some individuals
- Clean facilities cited in some reviews
- Generally willing to recommend the facility (86%)
Common complaints
- Staff professionalism and rudeness concerns
- Inconsistent quality of care across different visits
- Reports of poor communication during shift changes
- Difficulty in accessing patient advocates or management to address grievances
In patients' words
"I usually don't get taken seriously because of the anxiety and panic i experience in these settings but my experiences with the staff here in the er have been complete opposite. They run as many tests, go out of their way to assure me and make me feel comfortable."
— Birdeye (North Campus Review)"These people are so unprofessional, the staff is rude and have no professionalism . There no manger are any one you can take your complaint to."
— Birdeye (Main Campus Review)More clinics in New Iberia
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