CheckPoint Urgent Care | Convenient Urgent Care in Louisiana
Emergency Services • New Iberia, LA
Ratings by platform
- Birdeye: 3.2 out of 5 stars (52-70 reviews depending on the specific profile linked to the location)
What patients say
Patients praise
- Friendly and caring staff members identified by name in some positive reviews
- Fast and efficient service for some patients
- Clean facility environment reported in positive experiences
Common complaints
- Long wait times
- Unprofessional front desk staff and rude interactions
- Inconsistent hours and complaints about the clinic not being open as scheduled
- Concerns regarding medical treatment quality, including misdiagnosis and failure to conduct thorough exams
- Difficulty with insurance or payment requirements for service
In patients' words
"Wait times are excessive. Front desk is unprofessional, they will not ensure that patients have received their medicine or proper treatment once they're done billing you."
— Birdeye Review"Patients appreciate the friendly and respectful staff, including nurses, doctors, and front desk personnel who go above and beyond to meet their needs. The clinic is known for its efficient service, often having little to no wait time, and maintaining a clean environment."
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