Premier Healthcare of New Harmony
Hospice Care Agency • New Harmony, IN
Ratings by platform
- Medicare / Care Compare / Assisted Living Magazine reporting data: 1-star overall nursing home rating (37 substantiated complaints noted across data sources)
- seniors.fyi: 4 out of 5 stars (from 21 reviews) (21 reviews)
- Nursa (clinician-verified): 3.70 rating
What patients say
Patients praise
- some staff described as caring and compassionate
- favorable environment for short-term rehab in some accounts
- homelike atmosphere noted by some observers
Common complaints
- allegations of resident mistreatment and abuse
- management and administrative turnover issues
- frequent complaints regarding understaffing and poor staff retention
- reports of inadequate care and unclean living conditions
- concerns about communication with families during critical events
In patients' words
"The admin is bipolar and very aggressive toward staff, and the residents are constantly abused. There is widespread staff abuse from management and elder abuse on the dementia ward."
— seniors.fyi"I felt the facility was well-staffed, and my mom was able to get help within a reasonable amount of time. In addition, they were very genuinely caring."
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