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New Berlin Clinic - Children's Wisconsin

Specialty CareNew Berlin, WI

★★★★★4.7/536 reviews across 2 platforms

Ratings by platform

  • Solv Health (Urgent Care): 3.0 out of 5 stars (based on 3 reviews) (3 reviews)
  • Children's Wisconsin Official Site: 4.8 out of 5 stars (33 reviews (for specific provider/clinic context))

What patients say

Patients praise

  • High-quality and professional medical care from doctors and nurses
  • Staff are generally described as kind, friendly, and great with children
  • Clean and modern facility environment
  • Efficient service and quick appointments in some instances
  • Availability of on-site pharmacy services

Common complaints

  • Issues with front desk organization and check-in processes
  • Long wait times for urgent care appointments despite online check-in
  • Difficulties accessing the building/urgent care entrance after hours
  • Occasional dissatisfaction with communication regarding appointment expectations or medical advice

In patients' words

"The Nurses and our primary care ARE AMAZING!!! The Front reception on the other hand, seem to be disorganized, not knowledgeable..."

LocalityBiz Review

"The major issue is getting in. The call button doesn't really work and even if someone answers the phone, no one comes to open the door... It really is a concern for parents with a sick child."

Solv Health Review

"All of the providers we worked with while here (urologist, ultrasound and xray) were INCREDIBLE! They were all so good with my daughter, made sure she was comfortable and felt safe at all times..."

Children's Wisconsin Official Site Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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