New Berlin Therapy | Orthopaedic Associates of Wisconsin
Physical Therapy • New Berlin, WI
Ratings by platform
- BestProsInTown: Positive (based on 22 reviews) (22)
- Birdeye: 4.8/5 stars (3,107 reviews (across multiple platforms for the organization))
- local.us-info.com: 4.7/5 stars (85 ratings)
What patients say
Patients praise
- knowledgeable and professional therapy staff
- welcoming and organized reception team environment
- effective rehabilitation and physical therapy outcomes
- comprehensive and personalized care plans
Common complaints
- billing and cost estimate inaccuracies
- customer service communication issues
- concerns regarding perceived lack of empathy or bedside manner
- individual reports of denied care based on health factors like weight
In patients' words
"Orthopaedic Hospital of Wisconsin, New Berlin Physical Therapy is a leading facility with a phenomenal physical therapy team. The staff... are knowledgeable, encouraging, and make rehabilitation enjoyable."
— BestProsInTown"In October, Greenwood called Orthopaedic Associates of Wisconsin twice to get a cost estimate for the MRI... So when a bill stating that her insurance had been charged $1,539 landed in her mailbox in December, Greenwood was furious."
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