New Berlin Therapy | Orthopaedic Associates of Wisconsin
Occupational Therapy • New Berlin, WI
Ratings by platform
- Birdeye (aggregating Google and Facebook reviews): 4.8 out of 5 stars (Over 3,000 across multiple locations/platforms (e.g., 3,107 for main sports medicine profile))
What patients say
Patients praise
- Professional, kind, and caring staff and therapists
- Effective communication of diagnoses and pain sources
- Modern, wellness-driven facility located within the OAW Indoor Sports Complex
- Comprehensive physical and occupational therapy services with personalized rehabilitation plans
Common complaints
- Billing and cost transparency issues, including inaccurate price estimates for procedures like MRIs
- Frustration with difficulty in resolving complaints directly without third-party intervention (e.g., BBB)
- Reports of perceived lack of empathy or care, specifically relating to treatment accessibility for certain patient demographics
- Logistical challenges regarding travel to specific locations for surgery
In patients' words
"The recording of her call... proved that a receptionist did, in fact, mistakenly say Greenwood’s insurance company would be billed $700 — not $1,539."
— Journal Sentinel (Public Investigator)"I was told they wouldn't help me because I am overweight... I have to go out of town for help."
— Birdeye Review"The whole team makes you feel like they are really focused on providing you with excellent care from the beginning to the end of the process."
— Birdeye Review (Spine Center)More clinics in New Berlin
New Berlin Clinic - Children's Wisconsin
Patients praise: Professional, knowledgeable, and caring medical providers · Excellent bedside manner, especially with children.
Hematologists/Oncologists Near Me in New Berlin, WI
Patients praise: Compassionate and caring approach · Clear, understandable communication of medical conditions.
Cancer Center - Moorland Reserve Health Center
Patients praise: Professional and caring staff · Clean and comfortable facility environment.
Physical Therapy New Berlin, WI
Patients praise: Knowledgeable and professional staff · Effective, personalized treatment plans.
Willow Dental: Now Accepting Patients - New Berlin, WI
Patients praise: Patients frequently praise the friendly, professional, and efficient staff · Positive experiences with specialized treatments like root canals and crowns, often cited as efficient and comfortable.
Otolaryngologists Near Me in Berlin, WI - Ascension
Patients praise: High patient satisfaction with specific providers, particularly regarding bedside manner and attentiveness · Effective medical treatment and resolution of conditions.
Comparing your options?
Browse other clinics in New Berlin, or filter by state and specialty to compare patient ratings.