Patients and Caregivers
Cancer Center • New Berlin, WI
Ratings by platform
- seniors.fyi (There's No Place Like Home): 4.0 out of 5 stars (8 reviews)
- caring.com (ProHealth Regency Senior Communities): 4.2 out of 5 stars (20 reviews)
- care.com (Caregivers in New Berlin): 2.0 out of 5 stars (1 review)
What patients say
Patients praise
- Compassionate staff who go above and beyond in certain agencies
- Strong community support and art-based initiatives for families facing medical challenges
Common complaints
- Reports of poor staff performance, unresponsiveness, and lack of care in specific senior living and home care environments
- Complaints regarding management, communication issues, and unclear contract terms
- Instances where patients were reportedly left unassisted for extended periods
In patients' words
"While visiting my grandfather had been placed on the toilet and left for too long a time also. When somebody did come into the room they seemed very bothered by having to take care of it."
— Caring.com (ProHealth Regency Review)"The reviewer warns against using the company, citing caretakers not showing up, the owner being rude and unprofessional, and the company having the worst services of any home care they've seen."
— seniors.fyi (There's No Place Like Home Review)More clinics in New Berlin
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