Freeman Neosho Hospital
Urgent Care • Neosho, MO
Ratings by platform
- Medicare/CMS HCAHPS data (via Momentary Labs): 4 out of 5 stars (136 patient surveys (HCAHPS))
- U.S. News & World Report: 94% willing to recommend
What patients say
Patients praise
- Strong patient recommendation rates (82-94%)
- Effective communication by doctors and nurses, according to patient surveys
- Helpfulness of staff when assistance is requested
- Clean and well-maintained facilities
Common complaints
- Long wait times in the emergency room
- Perceived rudeness or lack of empathy from some nursing and medical staff
- Concerns regarding medical judgment and prescription practices
- Dissatisfaction with communication during care
In patients' words
"3+ hours in the ER with severe pain and never got seen!"
— Yelp user review"Freeman Neosho Hospital has a 4-star overall patient satisfaction rating, placing it in the top 37% of hospitals nationally. 82% of patients would definitely recommend this hospital."
— Momentary Labs (citing CMS HCAHPS data)"I was in there the other day that didn't feel good doctor was very nice one of their nurses in Black on Saturday was very rude to me and I do not appreciate it..."
— User review on LocalityBizMore clinics in Neosho
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