Freeman Neosho Physician Group
Internal Medicine • Neosho, MO
Ratings by platform
- Medicare/HCAHPS (Freeman Neosho Hospital): 4 out of 5 stars (136 patient surveys)
- U.S. News & World Report (Freeman Neosho Hospital): 94% willingness to recommend (N/A)
What patients say
Patients praise
- Helpful and friendly office staff in some instances
- Strong nurse and doctor communication ratings for the hospital overall
- Positive emergency department experiences for some patients
- High percentage of patients who would recommend the hospital
Common complaints
- Difficulty contacting front desk/voicemail issues
- Long wait times in emergency department
- Perceived lack of attentiveness or bedside manner from certain providers
- Dissatisfaction with staff/billing processes
In patients' words
"I’ve had zero problems with the office staff. Always friendly and helpful... I take my children to Dr. Pelate. She has been great to work with."
— LocalityBiz review"I only select 1star because ZERO star is not an option. 3+ hours in the ER with severe pain and never got seen!"
— Yelp review (Freeman Neosho Hospital)"Doctor's are great. However, lately when calling the front desk always keep going straight to voicemail."
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