Western Medical Eye Center | Eye Care in Bullhead City & Kingman ...
Optometry • Needles, CA
Ratings by platform
- Birdeye (aggregating Google, Facebook, etc.): 3.4/5 (90 total reviews across platforms)
What patients say
Patients praise
- Thorough and professional eye examinations
- Successful cataract and laser surgeries reported by some patients
- Modern and up-to-date equipment
- Kind and organized staff experiences reported by some patients
Common complaints
- Customer service and communication issues, including difficulty reaching the office by phone
- Billing and insurance processing concerns
- Dissatisfaction with the quality of care at certain locations
In patients' words
"Customer service at the Kingman location is horrible. I’ve never been so disappointed in a provider... going to have to pay cash at another clinic because they billed my insurance and did not complete the job."
— Birdeye review (Katerina Marie)"Excellent! I am a weeny when it comes to anything related to my eyes. When I found out I needed cataract surgery, of course it was scary. Dr. Glesmann was amazing! A week later, and my eyesight is clear and bright, and the procedure was basically pain free."
— Healthgrades review (EB)More clinics in Needles
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