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Naugatuck, Connecticut

Sports MedicineNaugatuck, CT

★★★★★4.6/5644 reviews across 4 platforms

Ratings by platform

  • Trinity Health of New England Urgent Care - Naugatuck: 7.8 out of 10 (155 reviews)
  • Dr. Dawn Mikaitis, DMD: 4.8 out of 5 stars (64 reviews)
  • Naugatuck Valley Surgical Center: 4.6 out of 5 stars (91 reviews (across platforms))
  • Dr. Annie Ong: 4.9 out of 5 stars (334 verified ratings)

What patients say

Patients praise

  • Compassionate, attentive, and knowledgeable care from medical staff
  • Clean and professional facilities
  • Efficient and timely care for urgent or specific medical needs
  • Helpful and welcoming administrative staff reported by many patients

Common complaints

  • Administrative, scheduling, and billing challenges (e.g., insurance verification, appointment cancellations, difficult communication)
  • Staff perceived as rude, unhelpful, or unprofessional in some instances
  • Rushed patient-provider interactions reported at certain practices

In patients' words

"The staff is equipped to handle a wide range of minor to severe injuries, providing respectful and helpful service."

BestProsInTown review of Trinity Health Of New England Urgent Care

"The receptionist/biller has no idea what she is doing... The final straw which will turn us away was my husband calling with extreme pain... only to encounter a rude, trashy "professional" who proceeded to hang up on him."

Healthgrades review of Dr. Dawn Mikaitis, DMD

"Dr. Ong, Is very professional respects your privacy and all around a very nice person.. and always greets you with smile which is very important."

Ratings.MD review of Dr. Annie Ong

"StayWell Health has canceled or rescheduled three dental appointments in a row for my father... No explanation, no accountability. The front desk seems overwhelmed or disinterested."

LocalityBiz review of StayWell Health Center

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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