UConn Health Community Network Medical Group: Naugatuck ...
Primary Care • Naugatuck, CT
Ratings by platform
- Vitals.com (Dr. Brimal Patel): 4.3/5 (18 ratings)
- WebMD Care (Dr. Brimal Patel): 4.5/5 (19 ratings)
What patients say
Patients praise
- Compassionate and knowledgeable physicians
- Effective communication and listening skills in many cases
- Patient-Centered Medical Home recognition for high-quality primary care
- Helpful and courteous office staff reported by some patients
Common complaints
- Frustration over insurance network disputes leading to canceled appointments
- Perceived lack of compassion or listening from some providers
- Difficulties with billing and administrative processes
- Concerns regarding the frequency of follow-up visits for prescriptions
In patients' words
"Best personality. Caring. But most of all listens to you and helps fix your health! Best yet, follows up!"
— Vitals.com review for Dr. Brimal Patel"Dr Patel does not listen to the patient. He made me feel as though I didnt know anything. He made me xcome in every 2 months for my prescriptions where as other doctors only think 2 times a year is enough."
— WebMD Care review for Dr. Brimal Patel"It's very disconcerting to all of a sudden to be told, ‘Hey, I can't see you because you know, your insurance won't pay.’"
— NBC Connecticut regarding UConn Health insurance disputeMore clinics in Naugatuck
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Patients praise: Professional and attentive care from some providers and staff members · Efficient and easy appointment scheduling experiences for some patients.
Locations & Hours
Patients praise: Compassionate care from medical staff · Facility cleanliness and organization.
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