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Naugatuck, Connecticut

Physical TherapyNaugatuck, CT

★★★★★4.6/569 reviews across 2 platforms

Ratings by platform

  • Healthgrades (Dr. Dawn Mikaitis, DMD): 4.8/5 (64)
  • Caring.com (Beacon Brook Health Center): 2.0/5 (5)
  • BestProsInTown / Wheree (Trinity Health Urgent Care): Generally positive (varying feedback) (155)
  • GoHealth Urgent Care (Hartford Healthcare): 5-star rated (claims over 3,000 reviews) (3,000+)

What patients say

Patients praise

  • Compassionate and kind care provided by some individual physicians and staff members
  • Cleanliness and organization in certain urgent care settings
  • Efficiency and promptness in specific medical interactions
  • Helpfulness in explaining procedures and answering patient questions

Common complaints

  • Administrative issues, including billing discrepancies and insurance verification challenges
  • Poor communication and perceived rude or unprofessional behavior by front desk or nursing staff
  • Disorganization, including canceled or rescheduled appointments without adequate notice
  • Inadequate staffing levels, particularly in long-term care settings
  • Concerns regarding facility conditions and lack of basic amenities in nursing care settings

In patients' words

"StayWell Health has canceled or rescheduled three dental appointments in a row for my father... No explanation, no accountability."

LocalityBiz review

"The place is understaffed, food is terrible... It's not therapeutic."

Caring.com review

"Dr. Ventura and all her staff are exceptional! Dr. Ventura is so kind and thoughtful."

Birdeye review

"Was being treated for... for 2 years and I finally decided to go to a Pulmonologist and when I call for a referral they said my doctor has left the practice and refused to give me a referral unless I scheduled a meaningless appointment."

WebMD review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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