Natick Eye Care | Expert Eye Exams & Vision Care in Natick, MA
Optometry • Natick, MA
Ratings by platform
- Zocdoc: 4.95 out of 5 stars (20 reviews)
What patients say
Patients praise
- Dr. Susan Tomasino is frequently praised as professional, knowledgeable, and caring
- Patients appreciate the thoroughness of eye exams and advanced diagnostic technology
- Friendly, clean office environment and accommodating staff for emergency situations
Common complaints
- Administrative staff perceived as sometimes ineffective, hard to reach, or slow to follow up
- Concerns regarding non-refundable policy on eyewear purchases
- Reports of long wait times for ordered glasses with minimal communication
In patients' words
"One of the most thorough and comprehensive eye exams I have ever had. Dr. Tomasino is terrific. Her explanations were clear; her guidance on alternate prescription technologies excellent."
— Patient Testimonial via practice website and LocalityBiz"Dr. Tomassino is wonderful. But the rest of the staff is just sweet but ineffective, hardy pick up the phone, never return calls or follows through..."
— Patient review via LocalityBizMore clinics in Natick
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