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Dermatology in Natick, MA - Primary Care | Specialists | Physicians logo

Dermatology in Natick, MA - Primary Care | Specialists | Physicians

DermatologyNatick, MA

★★★☆☆3.3/537 reviews across 4 platforms

Ratings by platform

  • Vitals: 3.3/5 stars (31 ratings)
  • Healthgrades: 2.0/5 stars (4 ratings)
  • Healthgrades: 5.0/5 stars (1 rating)
  • RateMDs: 5.0/5 stars (1 rating)

What patients say

Patients praise

  • Professional and knowledgeable medical staff and nurse practitioners
  • Convenient office locations and accessibility
  • Effective and quick evaluations for certain skin conditions
  • Friendly and attentive support staff in some practices

Common complaints

  • Reports of billing errors and improper debt collection practices
  • Long wait times for appointments and in-office visits
  • Patient perceptions of hurried, dismissive, or impersonal care
  • Difficulties scheduling appointments

In patients' words

"Barely looked at my skin and treated me with disdain... I asked her to explain a particular skin condition I have and she said 'it's complicated, look it up yourself'."

Healthgrades review of Dr. Sara Phillips

"DermCare received and deposited both of my checks, but continued to send me bills. DermCare then turned me over to [a] collection agency to pursue payment."

Better Business Bureau complaint regarding Dermcare Physicians & Surgeons

"Dr. Krathen is knowledgeable, caring, and has a great 'bedside manner.' He explained my dermatological issue clearly and made sure that I had understood."

RateMDs review of Dr. Michael Krathen

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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