Occupational Health Team - St Joseph Hospital Nashua
Occupational Health • Nashua, NH
Ratings by platform
- Birdeye: 4.7 out of 5 stars (782 reviews)
- Leapfrog Group: 89% overall facility rating (Not specified (CAHPS Survey))
- Trustpilot: 2.5 out of 5 stars (7 reviews)
What patients say
Patients praise
- High patient satisfaction scores in outpatient/ambulatory surgery domains
- General perception of clean facilities
- Appreciation for nursing communication and care quality in some areas
- General loyalty from long-term patients for routine services
Common complaints
- Appointment scheduling and rescheduling issues
- Perception of being treated impersonally or like a "number"
- Long wait times for care
- Reports of staff not responding promptly when needed
- Concerns regarding communication and bedside manner of some medical staff
In patients' words
"Once AGAIN the office called to re-schedule an appointment I had for months. They have no idea how difficult (and expensive) it is for people to arrange their lives..."
— Birdeye Review"While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain... Overall Patient Rating: AVERAGE"
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