Texas Area Travel Clinics - Passport Health
Travel Medicine • Nacogdoches, TX
Ratings by platform
- Yelp: 2.9 out of 5 stars across 1,078 total reviews on Yelp (aggregated across 174 US locations) (1078)
- Trustpilot: 2 out of 5 stars (12)
What patients say
Patients praise
- Knowledgeable and professional staff in some instances
- Thorough travel health consultations
- Convenience for specialized travel vaccines
Common complaints
- High costs and lack of insurance acceptance
- Perceived aggressive upselling of unnecessary vaccines
- Inconsistent communication regarding pricing before service administration
- Professionalism and staffing concerns in some locations
In patients' words
"The service was great, but it cost nearly $1000. I was not informed that they do not take insurance until AFTER the vaccines were administered... I definitely should have confirmed they accept my insurance (my mistake), but they should have been clear and up front about pricing BEFORE the shots were administered."
— LocalityBiz (Review of Plano, TX location)"The misinformation we received was extremely unprofessional and the 'nurse' who had no shame in trying to take full advantage of us was completely unkempt. She was going to charge us $1,044.00 for 2 vaccines that we ended up getting at Walgreens for $271.00."
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