Cline Family Medicine | Full Spectrum Family Medicine ...
Telemedicine • Nacogdoches, TX
Ratings by platform
- Yelp: Generally mixed (average rating around 4.0/5.0 on some platforms) (Approximately 11 reviews on Yelp (as of July 2026))
What patients say
Patients praise
- Physicians praised for being knowledgeable, thorough, and compassionate
- High levels of patient trust in specific doctors (Dr. Mark Cline, Dr. Rachel Cline)
- Flexibility and accessibility, including same-day appointments reported by some patients
- Attentive and patient bedside manner
Common complaints
- Complaints regarding office staff behavior and communication
- Concerns about billing practices, including billing for services not rendered
- Reports of inadequate quality of care
In patients' words
"Poor and inadequate quality of care. They bill for services not done. Office staff rude. The so called billing dept does not exist. No concern for patient care only their bottom dollar."
— Yelp/MapQuest User Review (Sept 2024)"Dr. Rachel is absolutely wonderful. She is not only knowledgeable but she is intuitive when it comes to “following a hunch” regarding potential causes of specific health issues."
— WebMD User Review (Jan 2024)"I've been using them since I started my masters degrees at SFA. Anytime I've had an issue, they've seen me SAME DAY. I've never seen a doctors office so flexible."
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