Saint Francis Heart and Vascular Institute - Muskogee (Okmulgee Ave)
Cardiology • Muskogee, OK
Ratings by platform
- CMS HCAHPS / Patient satisfaction reporting: 3 out of 5 stars (Approximately 728 patient surveys (CMS HCAHPS))
What patients say
Patients praise
- High percentage of patients willing to recommend the facility (varies by data source, generally around 64-89%)
- Some positive feedback regarding staff responsiveness in certain metrics
- Recognized as a high-performing hospital for specific conditions like COPD
Common complaints
- Reports of rude, unprofessional, or uncaring nursing and medical staff
- Complaints regarding poor communication between staff and patients
- Concerns about the quality of care and perceived negligence
- Negative experiences with hospital cleanliness and environment
In patients' words
"Nurse was rude, extremely rude. I did not get the care I needed. Tulsa is much better. Will never use Muskogee again!"
— WebMD Patient Review"This is a terrible hospital. Do not go here, the doctors are combative with each other, nurses are overall poor, a few good ones, but overall poor."
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